Welcome to EverBright Home Care LLC. By accessing or using our website, services, or submitting an inquiry, you agree to the following Terms of Service. Please read them carefully, as they outline your rights and responsibilities when engaging with our agency.

1. Overview of Our Services

EverBright Home Care LLC provides non-medical in-home care services, including personal care, companionship, homemaking, and support with daily living activities. All services are delivered by trained caregivers in accordance with Washington State regulations and agency policies.

Our services are intended for adults and seniors who need assistance to remain safely and comfortably at home.

2. Client Eligibility & Service Agreements

Before beginning care, clients must complete an intake assessment. This is used to understand individual needs, preferences, and safety considerations.

A separate Service Agreement will outline:

• The specific services to be provided

• Schedule and duration of care

• Fees and payment terms

• Rights and responsibilities of the client and the agency

Services will not begin until the signed agreement is completed.

3. Limitations of Care

EverBright Home Care LLC does not provide medical or clinical services, including nursing, injections, wound care, or medication administration that requires a licensed nurse.

Our caregivers can assist with:

• Medication reminders

• Daily living tasks

• Mobility support

• Companionship

• Light housekeeping

• Transportation

Caregivers may not perform tasks outside their training or Washington State Home Care Aide scope of practice.

4. Website Use

This website is provided for general information and to help you contact our agency. By using the site, you agree not to:

• Copy, modify, or distribute website content

• Use our forms for fraudulent or harmful purposes

• Attempt to access systems or information without permission

EverBright Home Care LLC reserves the right to update website content at any time.

5. Privacy & Data Collection

Your privacy is important to us. When you submit a form or contact us, we may collect information needed to respond to your inquiry or schedule services.

All data is handled securely and in accordance with our Privacy Policy, which explains how your information is collected, stored, and used.

We do not sell or rent your personal information to any third party.

6. Payments & Billing

Clients are responsible for payment of all authorized services based on the rates stated in their Service Agreement.

Accepted forms of payment may include:

• Private pay

• Long-term care insurance (if applicable)

Late or missed payments may result in pause or termination of services.

7. Cancellation & Termination

Clients may cancel services according to the terms listed in their Service Agreement.

EverBright Home Care LLC reserves the right to end services if:

• Safety risks arise in the home

• Caregivers are repeatedly treated disrespectfully

• Payments are consistently late

• The client requires medical care beyond our scope

Written notice will be provided whenever possible.

8. Liability

While our caregivers are trained and supervised, EverBright Home Care LLC is not responsible for damage or loss caused by circumstances outside reasonable control, including emergencies, unsafe home environments, or medical events outside our scope of care.

9. Changes to These Terms

We may update these Terms of Service periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our website or services means you accept the updated terms.

10. Contact Information

If you have questions about these Terms of Service, please contact us:

EverBright Home Care LLC

Address: 14200 Tukwila International Blvd, Unit 8 Tukwila, WA 98168

Phone: 206-771-7100

Email: info@everbrighthomecares.com

Website: everbrighthomecares.com